Louise Kilgannon



Highly strategic, creative and professional travel geek with a passion for engagement and outsourcing. An irreverent and engaging public speaker with over 15 years' industry experience. Strong buyer background running programs for large global corporations (Procter & Gamble, AstraZeneca, Infor, Philips, Microsoft) with an active involvement across multiple industry boards and associations. A passionate people leader experienced in leading large, diverse teams across multiple geographies.



The agony aunt: tell your business travel problems to Auntie

Tell us a little about your travel history, how long have you been working in the industry?

I have been working in the industry for about 17 years. I fell into travel like many people. I wanted a job where I cpould use my languages and see the world – perfect!

Have you spoken at BT Summit before?


What topic are you speaking on?


What is the key issues facing this theme/topic right now?

NDC is constantly evolving. Making sure that the entire value chain moves at the same pace is the biggest challenge.

What major change can we expect on this topic in the next 5 years?

I really believe that in the next year we will start to see more use cases involving NDC and buyers will then have a really tangible idea of how it can help them!

Why is it important for delegates to attend your session?

To get a better understanding of the topic and to ask the challenging questions.

Why did you choose to speak at BT Summit?

To hear what both buyers and suppliers have to say about NDC at the moment and to encourage greater engagement

And finally…. Tell us something surprising about yourself

I have just signed up for a climbing course- I love heights!