Carol Randall



Carol Randall is the owner of Sage Travel Consulting, an independent hands-on consulting firm specialising in the challenging sector of corporate travel / meetings & events. Carol holds 30+ years of relevant industry experience, which is drawn upon to provide support to corporate clients to help them manage, expand and improve their travel programmes. Carol has been dedicated as an Industry Consultant for the past 10 years, working with organisations whose travel programmes vary in size and scope – global, regional, national, big and small. Previously Carol had an extremely successful 20+ year career working for TMCs in both operational and sales roles. Carol has extensive experience in the domain of travel RFPs, having worked on ‘both sides of the fence’ – previously responding to RFPs on behalf of the TMC supplier, and now working with clients to achieve a successful RFP process.


How TMC RFPs should look

Tell us a little about your travel history, how long have you been working in the industry?

30+ years.

Have you spoken at BT Summit before?


What topic are you speaking on?

How TMC RFPs should look

What is the key issues facing this theme/topic right now?

Is there an opportunity to simplify the TMC RFP process, whilst still complying with all corporate procurement  and governance requirements?

What major change can we expect on this topic in the next 5 years?

Will there be a need to re-define the role of the TMC in line with increased online adoption and new entrants/disruptors?  How will this affect the RFP process?

Why is it important for delegates to attend your session?

To have an open discussion about how to realistically improve the efficiency of the TMC RFP process – without increasing risk for the corporate organisation. 

Why did you choose to speak at BT Summit?

I enjoy discussing important topics like this – to benchmark and brainstorm for new opportunities and ways of working.

And finally…. Tell us something surprising about yourself

I am a Great Grandmother!