Introducing our first interactive floor plan,  offering an overview of the main Gallery Hall of the conference, simply click on a feature you'd like to learn more about and who will be attending the show. 

TMCs

TMCs

1:00pm – 1.45pm

• What does the TMC of 2020 look like

1:45pm – 2.15pm

• Global, regional, local, online, offline: which TMC fits?

3:00pm – 3.45pm

• How TMC RFPs should look

3:45pm – 4.30pm

• Keeping tabs on your TMC

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Travel management

Travel management

1:00pm – 1.45pm

• Personalisation vs privacy: GDPR, duty of care, better service and deals

1:45pm – 2.15pm

• Effective accommodation programmes

3:00pm – 3.45pm

• Negotiating deals in a fragmented world

3:45pm – 4.30pm

• The agony aunt: tell your business travel problems to Auntie

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Suppliers

Suppliers

1:00pm – 1.45pm

• New business models in aviation

1:45pm – 2.15pm

• How will increasing consolidation affect corporate travel programmes

3:00pm – 3.45pm

• New ideas in ground transport management

3:45pm – 4.30pm

• Developing better relationships with suppliers

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The traveller

The traveller

1:00pm – 1.45pm

• Will traveller centricity spell the end of travel managers?

1:45pm – 2.15pm

• The new world of loyalty

3:00pm – 3.45pm

• Managing travel risk in a traveller-centric world

3:45pm – 4.30pm

• What does the future business traveller look like?

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Payments and expense management

Payments and expense management

1:00pm – 1.45pm

• Business travel payments in a contactless, virtual world

1:45pm – 2.15pm

• Blockchain: does it really have business travel applications?

3:00pm – 3.45pm

• Removing the pain points of expense management

3:45pm – 4.30pm

• Are centrally-billed accounts about to have a renaissance?

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Technology and data

Technology and data

1:00pm – 1.45pm

• Using data smartly in a fragmented world of business travel

1:45pm – 2.15pm

• The future of real-time and predictive data

3:00pm – 3.45pm

• Developing a business travel technology roadmap

3:45pm – 4.30pm

• NDC and direct connects: now what?

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Pitch-off A

1:00pm – 2:15pm, 3:00pm – 4:30pm

Need a break from the conference stream? Visit a pitch-off session with suppliers delivering their latest products and innovations in just 12 minutes. Don’t worry, these will be on rotation so you won’t miss what’s up and coming.

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Pitch-off B

1:00pm – 2:15pm, 3:00pm – 4:30pm

Need a break from the conference stream? Visit a pitch-off session with suppliers delivering their latest products and innovations in just 12 minutes. Don’t worry, these will be on rotation so you won’t miss what’s up and coming.

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Keynote & Panel Session

10:00am – 10:30am, 10:30am – 11:15am, 2:15pm – 3:00pm, 4.30pm – 5.00pm

Join two industry powerhouse specialists to open and close the show leaving you inspired to take on your travel management challenges head on. If one specialist isn’t enough, we’re also bringing together a panel of leaders to verbally battle out 'the future of business travel. What’s not to love?

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1. Meet the expert

1. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Michaela Sloan
Accounts Management and Online Booking Expert
STA Travel
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2. Meet the expert

2. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Karen Abbott
Duty of Care & Technology Expert
Direct ATPI Global Travel
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3. Meet the expert

3. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Steve Banks
TMC Value Expert
Capita
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4. Meet the expert

4. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Matthew Heymans
Multinational Travel Programme Consolidation Expert
FCM Travel Solutions
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5. Meet the expert

5. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Rachel Newns
Driving Hotel Programme Performance Expert
FCM Travel Solutions
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6. Meet the expert

6. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Lisbeth Griffiths
Ground Transportation Expert
Cabfind
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7. Meet the expert

7. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Peter Grover
Hotel Program Optimisation Expert
TripBAM
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8. Meet the expert

8. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Vikki Street
UK Wide Car and Coach Transportation Expert
Kingsferry
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9. Meet the expert

9. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Mervyn Williamson
NDC, TMC and Corporate Relationships Expert
Travel & Transport Statesman
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10. Meet the expert

10. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Sachin Sekhri
Optimising Programs to Reduce Airfare Costs Expert
Fairfly
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11. Meet the expert

11. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Tyson Niemeyer
Operations and Technology for Ground Transportation Expert
One Transport
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12. Meet the expert

12. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Francesca Thwaites
Travel Extras & Airport Parking Expert
APH - Aiport Parking & hotels
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13. Meet the expert

13. Meet the expert

1:00pm – 2:15pm, 3:00pm – 4:30pm

Bishoy Nagy
Temporary Housing Program Management For Global Business Travel and Corporate Relocations Expert
Graystar Holdings
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Speed Meet

Location: Room A

11:45am – 12:45pm

Perfect for fast paced networking, speak with sought after suppliers in this session that enables you to cut through the noise and gain valuable conversations.

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